Kroger has secret shopper profiles on millions of its grocery customers. They may be affecting what consumers pay for goods.

Whether it’s $1.50 here or $2.00 there, it’s all adding up — and experts warn this quiet issue is more common than you think. Stacey Leasca is an award-winning journalist with nearly two ...

Washington, DC – A new Consumer Reports (CR) investigation uncovered that Kroger grocery stores collect extensive customer data and use it to make detailed inferences, such as by using an ...

Millions of Kroger shoppers swipe or enter their loyalty card at the checkout every day, allowing the retailer to tabulate their buying habits and pitch discounts tailored from their shopping profile.

Update, May 29, 2025: A day after Consumer Reports and other news organizations published an investigation into a yearslong pattern of price tag errors on sale and discounted products in Kroger ...

Expired sales labels led to overcharges on more than 150 grocery items, according to an investigation led by Consumer Reports ...

A monthlong Consumer Reports (CR) investigation alleges that shoppers at almost half of Kroger-owned grocery stores are ...

Your grocery trips are fueling a billion-dollar data business you never agreed to. Consumer Reports found that Kroger collects and monetizes data from its 63 million loyalty program members, using ...

The retailers’ online marketplace Kroger Ship, which offered products from other companies alongside grocery delivery, was ...

Kroger also announced on May 15 that it was hiring 15,000 new associates to “enhance the customer experience,” in roles such ...

A joint investigation by Consumer Reports and two other news organizations found pricings mistakes between signs on store ...

After an early 2025 run, shares have fallen about 9% from their April high. But there’s nothing wrong with Kroger ...