At least one customer referenced the Xfinity outage tracker, which estimated a resolution by 4 p.m. A Comcast spokesperson told Click2Houston that technicians were working to restore service and ...

The new rural broadband expansion project will bring reliable, high-speed internet to over 160 previously unserved locations ...

If you're a Comcast customer who is employed, you might want to think twice before waging a campaign of complaints about bad service with the cable company. Why? Because if your employer has a ...

The network expansion will bring high-speed internet as well as mobile, entertainment and security services from Xfinity and ...

Comcast Internet ... to the following service people who worked with us (twice) and answered all of our questions... Anna, Ulizes, Luis, Esmeralda. All four of these customer service ...

Comcast Cable Service offers cable services ... lack of access via phone or otherwise, poor customer service, inadequate coverage, contract-less services, accountability, etc.). Utilities should ...

Becca Richards and her neighbors have been without their Xfinity internet. After contacting the 13 Help Team, her service was ...

over and above good customer service and support after a transaction. Yet most businesses continue to spend more resources on brand marketing and customer acquisition than on training and building ...

Comcast, a recent Barron’s stock pick, is still focused on spinning off assets. A deal between rivals won’t change that.

What would you do if your internet provider blamed you for not receiving the speeds you’d been charged for, then told you it ...

While Comcast has received the most press this year for its legendary, but perhaps improving, customer service -- the company did not even make Consumer Reports fifth annual "Naughty & Nice" list.

Staffers also discovered that of around 1 million calls to Xcel’s customer service line by Colorado customers in 2024, 100,000 were disconnected by Xcel before any resolution had been reached.