In a country where the tech industry is mostly thriving in the major metro hubs, a quieter transformation is underway in ...

As generative AI ignites innovation , even small and medium enterprises (SMEs) are now establishing global capability centers ...

Third-party IT support providers are likely to come under heightened scrutiny following a spate of cyberattacks aimed at ...

Indra is reportedly close to selling its business process outsourcing (BPO) unit to Servinform, a fellow Spain-based company.

Layered bureaucracy, steep taxes, lack of transparency, and crumbling infrastructure only deepen the complexity. In many of ...

Canada is deepening trade relations with Mexico, as renewed tariff threats from U.S. President Donald Trump prompt Ottawa to ...

Indian BPO firm Fusion CX is preparing for an initial public offering aimed at raising approximately US$120 million.

Artificial intelligence is reshaping the business process outsourcing industry at a noticeable pace, but most of today's AI ...

TaskUs has announced plans to delist from the Nasdaq as part of a buyout deal valuing the company at $1.62 billion.

The BVI and Bolivia is likely to be added to the Financial Action Task Force’s (FATF) gray list for failing to do enough to ...

China has unveiled visa-free access for citizens of five key countries—Brazil, Argentina, Chile, Peru, and Uruguay.

The Werthein Group, a prominent Argentine holding company, has announced its foray into the artificial intelligence sector with the launch of Illumia.