After years of customer service complaints, Comcast said Friday it is appointing a new executive to fix the problem. In general, cable companies have a pretty terrible reputation for customer ...

While their services are reliable, customers may occasionally need assistance with billing, technical issues, or account management. If you're looking to reach Xfinity Customer Service 1-844-513 ...

I had hit a brick wall with their customer service folks; I was very pleased," LaSota said. Comcast sent us a statement, which reads in part: "We work with customers to answer questions and ...

If you buy through a BGR link, we may earn an affiliate commission, helping support our expert product labs. Why has Comcast’s customer service been so traditionally bad? Largely because it hasn ...

Comcast lost 427,000 video customers in the first quarter, dropping the total to 12.1 million and continuing a long downward trend. While Comcast seems more focused on reversing the broadband customer ...

“It’s another example of Comcast investing in the customer experience ... expect their Internet service providers to solve tangential technical problems, like how to connect tablets, printers ...

Comcast Internet ... to the following service people who worked with us (twice) and answered all of our questions... Anna, Ulizes, Luis, Esmeralda. All four of these customer service ...