Comcast didn’t make fans for itself either ... explaining that they’d read some of my articles and books on improving the customer service experience, and felt that they had a story to share ...

Having decided on a product or service, the consumer evaluates ... The conversation describes how Comcast uses customer experience as a reference point when developing new products and services.

Tutton cited numerous examples of the company's less than stellar customer service record ... David Smith, Comcast’s VP Customer Experience, emphasized cultural change across the company's ...

For activation or problems with service or hardware ... provide more focus on improving the end-to-end customer experience.” In April 2017, Comcast announced a major reorganization focused ...

If you experience long wait times, you can also request a callback. How to Pay My Bill by Xfinity Customer Service Number Online? Paying your Xfinity bill using the customer service number is a ...

NEW YORK, Feb 8 (Reuters) - If you search for "Comcast" on YouTube, the top clip is one of a cable technician fast asleep on a customer's sofa while waiting on the phone for a reply from the cable ...

Comcast Cable Service offers cable services ... lack of access via phone or otherwise, poor customer service, inadequate coverage, contract-less services, accountability, etc.). Utilities should ...

In a viral TikTok video, a customer berates an Xfinity customer service employee—demanding ... employees on the internet that talk about the experience in a negative light.

Starting around 9 a.m. EST Thursday, customers of the internet, TV and phone service provider Xfinity around the country and across Central and South Florida began reporting outages and problems ...